Contact Us
Have a question or want to book a tour? Our team is ready to help you plan the best adventure at Mount Batur.
Phone
085238234234
MonโSat, 06:00โ22:00
085238234234
Online 24/7 โ
info@mtbatur.com
Response within 2 hours
Address
Kintamani, Bangli
Bali, Indonesia
We Respond Quickly
Our customer service team is always ready to help you anytime.
Messages are replied to directly by our team. Online 24 hours every day.
Emails are answered within a maximum of 2 hours during business hours.
Phone
Call directly during working hours for information and quick bookings.
Frequently Asked Questions
Find answers to common questions about our tour services below.
You can book a tour via WhatsApp at 085238234234 or by filling out the contact form on this page. Simply send your visit date, number of participants, and desired package. Our team will confirm availability and provide payment details within minutes.
Free cancellation if done at least 24 hours before the tour start time. Cancellations less than 24 hours will incur a 50% fee of the total price. If weather conditions do not permit (heavy rain/storm), we will offer a reschedule at no additional cost.
We recommend bringing: warm jacket (temperature at the summit can be 10ยฐC), trekking shoes, drinking water, flashlight/headlamp, camera, and sunscreen. No need to bring food as it is already included in the package. We also provide emergency flashlights for each participant.
All our tours are private โ only for your own group. Minimum 2 people and maximum 15 people per guide. Prices start from Rp 350,000/person and vary depending on the chosen package. The more participants, the lower the price per person.
Safety is our top priority. Every guide is certified and trained in first aid. We provide a complete first aid kit, emergency flashlight, and mapped routes. Weather conditions are always monitored and if it is not safe, the tour will be rescheduled at no additional cost.
We accept bookings at least 1 day in advance (D-1). However, for peak season (July-August and December-January), we recommend booking at least 3โ7 days in advance to ensure guide availability and your preferred time slot.
Popular Activities Nearby Populer
In addition to our main tours, there are many interesting things you can enjoy in the Kintamani area.
Sunrise Trekking
Hot Spring
Jeep Volcano
Lake Batur
Coffee Tour
Cycling Tour
Ready to Start Your Adventure?
Contact us now or choose your favorite tour package directly. Our team is ready to help 24/7!